July 1, 2025
Watta AI Co., Ltd. (hereinafter referred to as the "Company") complies with the privacy protection regulations under the Personal Information Protection Act, the Act on the Promotion of Information and Communications Network Utilization and Information Protection, the Communications Privacy Protection Act, the Telecommunications Business Act, and other relevant laws that must be followed by information and communication service providers. We are committed to protecting users' rights and interests by establishing a privacy policy in accordance with the relevant laws. The Company's privacy policy contains the following information.
Collection of personal information
All users can utilize the services provided by the company, and by signing up, they can receive a wider variety of services. If the company collects personal information from users, it will always inform the user of this fact in advance and obtain consent. The methods of collection include the homepage (registration and inquiries), service usage, inquiry emails, phone calls, and written forms. The personal information collected from users is as follows.
a. Personal Information Collected
Homepage registration and inquiries
Login ID (email), password
User name, phone number/email, basic information such as country and contact information
Work information such as company/department/title
Service usage, etc.
Login ID (email), name, password
Service usage data such as usage patterns and frequency
Operating system version, device information, and other software and hardware environment information
IP Address, cookies, device information, visit date and time, service usage history, records of inappropriate usage, etc.
If necessary during the use of paid services, payment information such as card company name, card number, bank name, account number, etc.
b. Methods of Collecting Personal Information
The company collects personal information through the following methods. | |
Method of Collecting Personal Information | Personal Information Collection Method |
|---|---|
Contact Us on the homepage (PC, mobile), fill out requests for quotes and demos, registration | Name, industry email, country, phone number |
Service usage (platform) | Email, name, password |
Purpose of collection and processing of personal information
The personal information being processed by the company will not be used for purposes other than those stated below, and in the event that the purpose of use changes, we will take necessary measures, including obtaining separate consent, in accordance with Article 18 of the Personal Information Protection Act.
Reply to inquiries related to products and services, IR, and technology development
Response to partnership and cooperation proposals, meetings, etc.
Verification of identity and securing smooth communication channels for reports/counseling, etc.
Retention and use period of personal information
The user's personal information will be destroyed without delay upon withdrawal of consent for collection and use or upon request for deletion, or when the purpose for collecting and using personal information has been achieved. However, the company may retain personal information in cases where it is necessary to preserve it in accordance with relevant legal provisions, as stipulated by those laws.
Items retained: Personal information and inquiry details provided at the time of inquiry
Retention period: 3 years
Provision of personal information
The company provides personal information to third parties only in cases that fall under Article 17 and 18 of the "Personal Information Protection Act", such as user consent or special regulations of the law. The company provides personal information to third parties as follows.
Provider: Amazon Web Services Inc. (https://aws.amazon.com/compliance/contact/)
Purpose of provision: Data storage and system operation, website operation, email transmission
Country of personal information transfer: Republic of Korea (AWS Seoul Region)
Items of personal information transferred: All personal information collected during the service provision process
Timing of personal information transfer: At the time of initial membership registration or service usage
Method of transferring personal information: Storing personal information in the AWS cloud computing environment
Personal information retention and usage period: Operating and managing cloud servers where personal information is stored for the duration of the personal information retention period
The company, in principle, does not disclose user personal information to the outside, except for the items specified above. Exceptions apply if there is a request from investigative agencies in accordance with legal regulations or procedures set by law, or if there is user consent. Additionally, if necessary for statistical purposes, academic research, or market research, it may be processed and provided in the form of statistical data that cannot identify specific individuals.
The right to refuse consent and the disadvantages of refusing consent
Users can refuse to consent to the collection and use of personal information related to this service; however, if they refuse to consent to the collection of mandatory items, there may be limitations on services such as phone responses to inquiries.
Access, modification, deletion, and misuse of personal information
Users can view, disclose, and process their personal information at any time, as well as request deletion and destruction.
a. Request to view and modify personal information
Users can directly view or modify their registered personal information at any time.
b. Deletion of personal information (membership withdrawal)
If a member wishes to withdraw from membership, they can do so directly. If direct withdrawal is difficult, please contact the personal information manager by phone or email, and we will take action without delay.
c. Misappropriation of personal information
If the company discovers that someone has registered using another person's mobile phone number, email address, affiliation, ID, or other personal information, it will take necessary actions such as suspending the use of the service for that ID or membership withdrawal without delay.
Personal Information Processing Officer
The company has designated a personal information processing officer as follows to handle complaints and provide remedies related to personal information processing.
Personal Information Protection Officer
Name: Chae Myung-soo
Affiliation: Operations Headquarters
Position: Head of Department
Contact: eddy.op@watanow.com
Personal Information Protection Manager
Name: Kim Hyuk-ki
Affiliation: Business Strategy Group
Position: Principal Researcher
Contact: khk.cx@watanow.com
Revision and notice of the privacy policy
The company will give at least 7 days' prior notice in case there are additions, deletions, or modifications to the contents of this Privacy Policy. However, if there are significant changes to user rights, such as changes to the items of personal information collected or the purpose of use, notification will be made at least 30 days in advance, and user consent may be obtained again if necessary.
Announcement Date: July 1, 2025
Effective Date: July 1, 2025